Effectively Working With Subject Matter Experts
We all understand that “SMEs,” subject matter experts, are vital to the success of any learning program or development initiative. But we also know it is impossible to keep our design and development projects on schedule and on budget when you can’t get the information you need, when you need it.
With over three decades of experience in developing all types of learning ACS has designed effective practices as part of our methodology (IDEAL) that include practical tools and techniques to help efficiently manage timely engagement in the content design process by subject matter experts. These tools are focused on minimizing disruption to SME “day jobs” while keeping learning development teams on track toward a successful launch and outcome.
Getting the Right Expertise for Your Learning Content
Subject matter experts (SMEs) play a pivotal role in any learning initiative. Collaborating with ACS learning professionals to provide relevant and accurate content, SMEs are part of a powerful team that delivers an effective learning experience within an organization. A key role of the ACS instructional designer is to engage the SMEs and build a relationship to foster participation. A few quick tips are:
Motivate busy business leaders to see value in the learning initiative
Engage active SME participation in a clear, established project methodology
Adapt schedules and processes to accommodate busy people
Provide Thought leadership, in both our craft and industry knowledge to gain credibility and trust
Ensure governance and the integrity of courseware, with plenty of time for review and editing
Ensure Quality design that provides the business results our customers seek and a project the SMEs can be proud of