ACS LearnerCare™ — Training Administration Outsourcing
Changes in business are placing greater pressure on the training organization to be both effective and strategic, but often with the same tools, processes and staff size as in years past.
Outsourcing the administration of your training and development to ACS helps you focus on the strategic value of training and the performance of your people. ACS Learning Services bring the resources needed to track, manage, and deliver tactical learning support services at greater levels of accountability and efficiency.
ACS is the only learning administration outsourcing provider supporting a full spectrum of comprehensive training administration services — event planning and logistics management, tuition management, strategic sourcing services, professional learning certification and tracking, and more — all in an efficient, shared services tracking and management system, delivering the highest levels operational of efficiency with a “high touch” consistent customer experience.
Our unique learning administration system ensures that service delivery levels are defined and client expectations are established for each individual customer, creating value across the entire learning operation.
Issues to Consider Before Outsourcing Learning Administration
- How much are we spending on learning operations?
- What is the value we need to receive on our investment?
- Do our current delivery methods meet the needs of our customers?
- Are we leveraging our resources and our spending wisely?
- Are we taking full advantage of technology?
- How should we be measuring the value of learning?
- How do our processes and costs compare with others?